JIM Inc. is dedicated to offer the best service possible to our customers prior to, during and after the purchase. Our all the energy, time is centralized to maximize the satisfaction of our customers and agents.Prior to purchase-Design to meet customer's need : all our products and solutions were designed to meet customer's need which was accumulated for past 10 year's international sales and feed back. -Local language interface : Our IR remote sign supports English, Spanish, French, German, Turkish, Japanese, Chinese, Korean and more per our valued customer's request. During the Purchase-Suggest most proper LED solution-Supply best quote, system analysis, shipping info & forecasted revenue After the Purchase-2-year warranty-Complete software training-Tech support, troubleshooting -Free periodic software updateMost valued local agentsJIM have a faith that our agents are the most qualified and hardest working in its local territory. Therefore, we stay committed to provide them with the tools and knowledge so that they make a success in each local area.JIM Inc.